Stranded passengers rail against service

Lanark rail station
Lanark rail station

Anger over disrupted rail services between Lanark, Carluke and Glasgow came to a head with around 70 local passengers being stranded at Wishaw Station.

It happened when some of the busiest trains of the day from the city back to Clydesdale, the commuter services between 5.45pm and 8pm, ground to a halt at Wishaw.

Some passengers were left waiting for almost two hours on the Wishaw platform waiting for a train to complete their journeys home to Carluke and Lanark; luckier passengers either caught their own taxis or waited for around 15 cabs called to Wishaw Station by the single ScotRail employee sent to liase with the large group of discontented and stranded travellers.

The stoppage came only days after a Sunday afternoon service from Glasgow to Carluke and Lanark was terminated at Motherwell Station.

One of last Saturday morning’s main ‘shopper’ services to Glasgow shortly after 11am didn’t even make it out of Lanark Station after an engine failure.

Questions are now being asked about the general performance of Dutch rail operator Abellio since it took over the ScotRail franchise in the spring.

Some passengers feel that there has not been a consistently reliable service since then.

A ScotRail spokeswoman explained the major problem last Wednesday evening, saying: “Due to signalling problems between Carluke and Lanark on Wednesday, July 15, Glasgow Central - Lanark services were disrupted from around 17:45hrs until 20:00hrs.

“Services from Glasgow Central terminated at Wishaw and services from Lanark started at Motherwell instead.

“Replacement buses were ordered and arrived around 17:30hrs. In the meantime, taxis were provided so passengers could complete their journeys.”

She added: “We sincerely apologise to customers affected by the disruption.

“Specialist engineers were on-site and worked to reopen the line as quickly as possible and replacement transport was arranged while repair work took place.”