Violence and aggression towards health workers will not be tolerated

The health service in Lanarkshire has issued a reminder that any form of violence and aggression towards staff will not be tolerated.
The health services won't tolerate any ill-treatment of staffThe health services won't tolerate any ill-treatment of staff
The health services won't tolerate any ill-treatment of staff

Although the majority of the public continue to show consideration and support, there has been an increase in reports from concerned frontline staff about incidents of hostility from a minority.

NHS Lanarkshire chief executive Heather Knox and the chief officers of North and South Lanarkshire Health and Social Care Partnerships (respectively) Ross McGuffie and Val de Souza united in a robust response.

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It reads: “The majority of the public continue to be very supportive of our staff and we thank them.

“Sadly, however, we are hearing more reports that a minority have been engaging in behaviours and attitude towards some of our staff that is completely unacceptable.

“We have a very clear message to those who would display any form of violent or aggressive behaviour, be it verbal or physical, towards our staff: It never has been tolerated and it will certainly not be tolerated now.

“We are continually working in partnership with local police in the management of aggressive and violent individuals and we will continue to do so.”

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“We understand this continues to be an extremely challenging and trying time for everyone.

“As we continue through the winter months we’d plea to people to keep bearing with us. Crucially, please be kind to our staff who are committed to caring, no matter the circumstances.”